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To be eligible for a return, please make sure that:
Product was purchased within the last 15 days.
The product is unopened, in its original packaging.
You have the receipt, order confirmation or proof of purchase from grindenergy.com. We are unable to accept returns of purchases made from third-party retailers.
Products that do not meet this criteria will not be considered for return.
To initiate a return, please email us at info@hitthegrind.com. A shipping label will be sent to adhere to the original package, free of charge.
Unfortunately, items purchased on sale or with a discount code cannot be refunded. Only regular price items can be refunded.
Upon receipt of a damaged product, please notify us immediately.
We cannot be responsible for any customs restrictions, tariffs, or other regulations that may apply in countries outside of the United States. The responsibility is yours to check to see if your country allows the shipment of products you ordered (or wish to order). Any duties or taxes that may apply to your order are also your responsibility.
If for whatever reason your order is seized by customs, we will not issue you a refund unless all products are returned to us in the original condition per the return policy above.
Chargebacks will not be taken lightly and will subject the client to being put on the no-sell list.
If you have any questions about our returns and refunds policy, please contact us at info@hitthegrind.com
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